All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive an additional notification when your order has shipped.
Shipping charges for your order will be calculated and displayed at checkout.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Shipping Returns & Damaged Goods
We accept returns up to 14 days after delivery, if the item is unused and in its original condition, we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org